Introduction

Moss & Tide Interiors (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

Information We Collect

Information you provide

When you contact us through the form on our website, we collect the personal details you submit, such as your name, email address, and the content of your message. Some fields are optional and clearly marked.

Information collected automatically

When you visit our website, certain information is collected automatically, including:

• Your IP address
• Browser type and version
• Pages you visit and time spent on each page
• The page that referred you to our site

This information is collected through standard server logs and, where applicable, privacy-focused analytics tools. Our analytics are cookieless and do not track individual users across websites.

How We Use Your Information

We use the information you provide to respond to your enquiry.

We use automatically collected information to:

• Monitor and improve our website performance
• Understand how visitors use our site
• Identify and fix technical issues

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Cookies

Our website uses privacy-focused, cookieless analytics. No tracking cookies are placed on your device. Third-party services used by the site (such as form submission providers) may use essential cookies required for their operation.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out via our contact page.

Moss & Tide Interiors ABN 60 686 956 294